Directions

Another day, another picture, a whole lot of decisions to be made and stress to the max. I've been looking for a career for the past few years now, and I just can't come to an agreement with myself about any of my decisions. One week I wan't to be a photographer, the next I want to be a cop. The following week I want to join the Canadian Armed Forces! I really need some direction in my life for the sake of my sanity, and i'm not sure where I should be looking!
There has been a job posting at work this week for a position in management, and it seems like a perfect opportunity to at least advance myself in my current situation, but i'm really not sure if this is something I can attain, or if I want the responsibility. Granted, if I decided to apply, and I got the position, I know I could do some good for the company. I have the mindset, and the ideas to back it up. I know what I want, and where I would like to head with it. The question is; Do I want to take it on? Do I have a chance to get in there?
I hate to doubt myself, but it seems like this call center is against me, and not in the sense of personal desputes, but in an inanimate sense. I feel like the center itself is conspiring against me -as weird as it sounds. Things just seem to happen; Maybe a bad line where I end up sounding like I don't know what im talking about, the caller is the type to complain to management and on the recording the call sounds perfectly clear! Or otherwise, ill genuinly get sick during a shift where the other HSR is sick, and for some reason, the nurses complain about my attendance, where if you look at my sick calls I have (at most) 6 sick days in the past 2 years! Thats better then most in the call center.
Then there is my big complaint about the place; It seems like I can't do anything in my free time without getting complaints, while other HSR's can chat on MSN (a BIG no-no here), show up late to work, take extra long breaks and call in sick 3 to 4 times a month. I read a book late at night when I absolutly have nothing else to do but wait for incoming calls, and I get resentment from the nurses who are constantly talking to patients.
I wish I could totally change this place around in this sense, and bring to the table all the things wrong about the rumors thats been flying around. There needs to be a close tie between management and its staff, and it seems like I have no one in the center to go to about these problems.
They were right in opening this new postion.
I should apply.